Mobile Phones UK : Dialaphone/Dial-a-phone Review

Consumer Reviews: Dialaphone

Dial-a-phone have great free gift deals, that what attracted me to them because I want to get a free laptop.  Unfortunately dialaphone sent me the wrong mobile phone 3 times, on the fourth attempt dialaphone managed to get me the correct phone.  My free laptop was meant to arrive 28 days later, it didn’t.  I phoned dialaphone only to get the most annoying automated line, eventually I got to speak to a dialaphone rep and they did sort out my problems, my free laptop arrived from dialaphone the next day.  So, dial a phone customer service is c**p but in dialaphone’s defense, they did eventually get their act together and sent me my free laptop.  Im undecided on dialaphone, I will see how dial a phone perform over the next few months.

Was a little concerned at first about buying from dialaphone, I was leaving vodaphone and they were telling me dialaphone were rubbish and wouldn’t receive my free laptop.  Well how wrong were vodaphone.  I got a contract from dialaphone, my phone arrived the next day and about 4 weeks later dialaphone sent me my free laptop.  Im really pleased with the service from dialaphone, the only thing to come out of this is now I have lost respect for vodaphone, think it’s a bad way to do business by slagging off your competitors like dialaphone.  I would highly recommend dialaphone if you want to take advantage of a free gift like a laptop.

Don't buy from Dialaphone 

Ordered a phone from www.dialaphone.co.uk, was meant to arrive in the next couple of days and didn’t.  So I phone dialaphones premium rate phone number which I wasn’t impressed about, after 10 minutes of going through dialaphones automated phone service I finally got to speak to someone.  The dialapohne customer service person said they were waiting for t-mobile to pass the credit checks.  All went quiet for a couple of days and I heard nothing from dialaphone.  So, I phoned dialaphone again and I get the same answer as before, that they were waiting for tmobile to pass the credit check!  By now I was totally cheesed off with dailaphone, so I phone tmobile and they tell me the credit check had been passed several days ago.  Once again, I was back on the phone to dialaphone, I informed them that the credit check had been passed by tmobile but the dialaphone customer rep wasn’t interested.  I would never just dialaphone again.  Remember dialaphone are part of phones4u so they could be the same.

Dialaphone ROCK!! 

I have had excellent dealings with dialaphone.  My new nokia phone arrived on the next day after ordering it, 28 days later dailaphone sent me my free xbox.  All was complete and it all work.  I always use dailaphone because they offer better free gifts and deals than going direct to the network, I highly recommend daillaphone.

Don't buy from Dialaphone 

I brought a Nokia N96 mobile phone from dailaphone on a 18 month contract, the phone was totally free and arrive the next day, so I was well happy.  After 3 weeks of me hammering the phone, well I did buy it to use it started to get very hot which concerned me a little.  I tried to phone dailaphone but got an automated system, still it did the job.  Dailaphone sent out a bag and I returned the phone, bit annoyed that dialaphone don’t pay the postage for this.

Once the phone had been received by dialaphones repair center they told me that it was damaged I had caused and dialaphone would not fix it without me paying 75 quid.  So now I am left with a nokia n96 which I brought from dialaphone that does not work.  I also had to pay 10 pounds to have the faulty phone returned to me!  I will not be buying another mobile phone from dailaphone, this is the third handset I have had frojm dailaphone and it will be the last.

Dialaphone ROCK!! 

My 12 month t-mobile contract which I got through the dialaphone website is finishing soon.  I have had no problems with dialaphone, my phone arrived the next day and the free gift shortly after, plus all my cashback was paid, you can view all the details of cashback through the ‘my account’ part on the dialaphone website.  After reading mixed reviews about dial-a-phone I was unsure weather to buy from dial-a-phone, but I have to admit I had no problems and would recommend dial-a-phone.  The mobile phone deals dialaphone are offering are really good and you can get a free laptop.

I brought a new mobile phone from daialaphone about 6 months ago.  The deal offered 120 quid cashback, sounded good to me so I went for it.  Unfortunately I didn't read the small print and the cashback was on a redemption scheme where I had to send a claim form to dialaphone.  Because of this I missed the first payment of 30 pounds as I get 30 pounds back from dialaphone every 3 months.  I did get my 6 months payment though after sending in the form to dialaphone.  Partly my fault but if i had known I wouldn't of brought this type of deal from dialaphone, would prefer automatic cashback.  I will still use dialaphone as its not really there fault, i should of read the paperwork.  All the other mobile phone shops do the same type of deals too so beware.

With the credit crunch definitely here and my son wanting a new laptop for christmas I decided to get a new mobile phone where you receive a free laptop.  Dial a phone have an offer where you get a Free Fujitsu Siemens laptop with SE T303.

This deal suits me prefect as I get unlimited texts so all in all I cannot complain.

The only thorn in my side is a 24 month contract but I suppose you don't really ever get something for nothing, and with credit being so hard to come by on the high street this is just the job.  I have received my phone from dial a phone and my free laptop comes in a couple of weeks.  i would of rated dial a phone 5 stars but I am going to wait till my laptop arrives, Im sure there won't be any problems though.

Im looking at buying an Nokia N96 from dial-a-phone. They seems to have some really good offers

Dialaphone ROCK!! 

Just got a new contract with 02, decided to buy it through dial-a-phone because they are offering free laptops.  Really pleased with the deal, thanks dial-a-phone.

Dialaphone ROCK!! 

I Brought a Nokia N95 8GB from www.dialaphone.co.uk 6 months ago and can't fault them.  Have just received my cashback after sending in my redemption form.  Would use dailaphone again:-)