O2 Review - www.o2.co.uk
O2 was started in May 2002 and is currently the largest UK network. O2 is one of the leading mobile phone networks in the UK with over 18 million of us signed up with them. O2 UK is the United Kingdom branch of Telefonica O2 Europe which has over 42 million customers worldwide. 02 mobile phone network covers 99% of the UK population. 02’s 3G network is full HSDPA enabled and coveres 80% of the UK. Speeds of up to 1.3 mbps can be achieved when the device using the network is HSDPA enabled. Dialaphone have some great deals on the 02 network.
Consumer Reviews: O2
Reviewed by Jane from MK, UK on Friday, December 19, 2008Rating:
were Okay, but used betterI have had very bad experiences with O2, I had a fault on my phone that no one seemed to care about, out of all the people I spoke too no one seemed to be able to help me even though I had pushed all the correct buttons to get me through to the correct section, after having no luck I asked for an O2 supervisor but they refused to put me through and as of yet no one had called me back as promised.
The funny thing is O2 seemed a lot more interested in me when I wanted to cancel my contract and move to another network.
Reviewed by Tony from London, UK on Friday, December 19, 2008
Rating:
recommendedThe English speaking O2 customer service team are very professional and any problems can be sorted by whoever answers the phone.
Unfortunately O2 don’t do the best deals on contract tariffs like there competitors.
I think compared to Carphone warehouse reviews I have read recently O2 are much better.
I have been a customer directly through O2 for 6 years, my tariffs are very good and easy to understand, there network coverage is also very good.
O2 have made using my phone abroad easy to understand too, making my charges very clear so I don’t have any nasty surprises when I come home.
O2 Tariffs
O2 have special online tariffs which as you can guess from the name can only be purchased online. 02 tariffs range from 18 to 24 months, the longer you commit too the more minutes and text 02 will through into your bundle. For £35 a month 02 will give you 600 minutes and 1000 texts per month, this is based on an 18 month contract. If this is not quite enough for you there is an online 45 tariff which allows you 1200 minutes and 1000 texts per minute. Both these tariffs give you unlimited O2 to 02 calls and free online itemised billing.
