Read honest consumer Orange reviews

Orange™ was launched in 1994 and its aim was to become the king pin in mobile communications. In 1996 Orange™ became the youngest company to enter the FTSE-100 and was valued at £2.4 billion. Orange began life as a UK based company but began to grow worldwide in 1998. Orange launched its mobile phone service in Switzerland early in 1999.

Today Orange™ serve over 170 million customers across 5 continents. The Orange™ group consolidated sales at the end of 2007 was 52.9 billion euros. Orange™ have over 17 million customers in the UK of which 15 million are mobile customers.

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Orange consumer reviews

Reviewed by AL from UK on Wednesday, July 07, 2010

Rating: 5 out of 5.AL rated the  mobile phone 5 stars   ROCK!! 5 star rating

I always have signal!!!
If your new to phone its a brilliant network.  I love the cinema and  the customar service are soo kind and I have never had a problem with orage!! PLEASE CHOOSE ORANGE ITS GREAT !! p.s love the free texts!


Reviewed by ALIII from UK on Wednesday, July 07, 2010

Rating: 5 out of 5.ALIII rated the  mobile phone 5 stars   ROCK!! 5 star rating

The first phone I have was braught from orange and itwas brilliant all my friends had no signal and I was the only 1 who had signal !!  The people are soo helpful and I love the cinema on wednasday I THINK ORANGE IS GREAT !!


Reviewed by Dave King from Basingstoke, UK on Wednesday, June 30, 2010

Rating: 2 out of 5.Dave King rated the  mobile phone 2 stars   were Okay, but used better

Same here, checked and told good signal strength, signed contract, no signal at home, no signal 25 miles away at work, rang on 2nd day of contract refused to help, refused to even discuss options, it's as simple as "tough" your stuck with it.

they said as soon as the "seal" on the box is broken you have accepted the contract and invalidate any return options !

BE WARNED DO NOT GO TO ORANGE, IF YOU DO CHECK SOMEONE ELSES PHONE AT YOUR HOUSE AND WORK...!

tHE COVERAGE IS VERY VERY POOR FAR TO MANY DEAD SPOTS

ORANGE YOU SUCK


Reviewed by David Mac from Epsom, UK on Thursday, March 18, 2010

Rating: 1 out of 5.David Mac rated the  mobile phone 1 stars  Don't buy from  1 star rating

I have just purchased an Orange Blackberry from Car Phone Warehouse on a 2 year contract.  I asked them to check about the area that I live in and I was told he signal coverage was "excellent."   I currently have O2 and my wife and son have Vodafone and they get excellent coverage in Epsom.

My Orange phone doesn't work in my house and I have been told there's nothing I can do because phones are not guaranteed to work in homes and buildings.  So basically I'm left with a phone I cannot use for 2 years and there's no way I can change it.  Car Phone Warehouse are unwilling to let me exchange it for O2 or Vodafone.

So my lesson is DONT BUY ORANGE.

DMac


Reviewed by Mr M Patel from Berkshire, UK on Saturday, December 26, 2009

Rating: 2 out of 5.Mr M Patel rated the  mobile phone 2 stars   were Okay, but used better

I hope others don't encounter the level of service I have had to endure and continue to do so (Orange Pay As You Go). Phone arrived as expected, but 20 days on and upwards of 4 calls/day I am still awaiting my top which I HAD to purchase with the phone. Considering this is a core to thier business I have no confidence that they can resolve "real problems" let alone meet get close to thier mantra " committed to excellent customer service". I would go as far as saying customer service are incompetent from executives and supervisors to the non customer facing managers; why employ them if they cannot deal with customers??
Only reason for sticking through the hollow "promises/assurance"  for so long is that the phone was meant as a Christmas present for my daugther. My recommendation is to steer well clear; I'll be staying with O2; at least their customer service is not off-shore and the support personel follow through with what they promoise.


Reviewed by Richard from London, UK on Tuesday, September 01, 2009

Rating: 1 out of 5.Richard rated the  mobile phone 1 stars  Don't buy from  1 star rating

Orange are complete and utter swindlers. After the theft of my phone both an automated message and an adviser told me I should report it to the police before blocking my phone; advise which ended up costing me more than £1000.

Orange took no responsibility and profited from a criminal act. The advisers were incompetent and kept passing me around, no one budged an inch despite being a very loyal and profitable customer for them (I travel quite a lot on business).

Useless customer service, weak network coverage, profiteering from criminals.


Reviewed by DAVID GLASS from SPALDING, UK on Sunday, August 02, 2009

Rating: 1 out of 5.DAVID GLASS rated the  mobile phone 1 stars  Don't buy from  1 star rating

I was with Orange for the first time and when I went out in the open countryside to my family's home,there was no network coverage at all. There were no hill's around, the land is flat, just open field's, and still no signal.


Reviewed by Orange Customer from London, UK on Monday, November 10, 2008

Rating: 5 out of 5.Orange Customer rated the  mobile phone 5 stars   ROCK!! 5 star rating

I am a new customer to Orange, have moved from O2.  Every time I have phoned orange customer services they have been extremely helpful and always sorted out my issues there and then.  So far I am very happy with orange and glad I moved from O2.


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