T-Mobile Review - www.t-mobile.co.uk
T-Mobile is a UK network and part of T-Mobile International which is a major branch of Deutshe Telekom AG. Globally the company serves over 86 million customers. T-Mobile International has companies based in Germany, Netherlands, Poland, Czech Republic and America.
T-Mobile have won various awards in the UK including Tariff Deal of the Year with Flext, this was issued by Mobile Consumer Choice Awards in 2006. T-Mobile employ over 6000 members of staff and have 275 stores in the United kingdom. Over 17 million of us brits our t-mobile customers. There 2G networks reaches 99% of the UK population and they plan to have there 3G network covering 100% of the UK population by the end of 2008. T-Mobile Head office is based in Hertfordshire, UK.
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Consumer Reviews: T-Mobile
Reviewed by T-mobile suck from Weymouth, UK on Friday, December 19, 2008Rating:
Don't buy from 
I have been with t-mobile for as long as I can remember, prob 10 years, unfortunately t-mobile don’t reward you for loyalty. I always opt for 12 month contracts, don’t see why I should be tied for 18 months, during my last contract my mobile phone broke. When I contacted t-mobile they offered me a new handset but said I would have to sign for 18 months. I declined t-mobiles offer and shopped around. I found I could get the same phone on a 12 month contract and 10 pounds a month cheap from Vodafone.
I phoned t-mobile to make them aware of the offer, I even gave them the URL to the offer online. There was me thinking they would match the offer if not better it due to my loyalty, I was wrong. T-mobile said they could not match Vodafone and offered me my pac code. I thought sod them, cancelled my contract and am now happily on a Vodafone contract.
Reviewed by Stu from Bedford, UK on Friday, December 19, 2008
Rating:
ROCK!! 
Ordered my new phone from t-mobile and it arrived the next day, I had to wait 28 days for my free gift, guessing tmobile though I might do a runner, I can understand this, they must have been stung in the past.
I tried to change my billing date so it came out of my bank the day after I got paid. To cut a long story short all the customer service people were saying to wasn’t possible because of the date the invoice is sent out. In the end I gave up and just left the billing date.
Apart from this t-mobile network is brilliant, I always get a signal and the 3G speed is great. Customer services are ENGLISH which pleased me and were helpful most of the time. I have had some bad experiences with the O2 network so am really pleased with t-mobile and am staying put.
Reviewed by T-mobile felxt is brill from London, UK on Friday, December 19, 2008
Rating:
ROCK!! I have just taken out my fourth contract with t-mobile and I really can’t fault them. T-mobile coverage is excellent and I love there Flext tariff, they are exactly as they say on the tin, FLEXIBLE! Im on an 18 month flext tariff which gives me £180 allowance to be used on either minutes or texts. If I go over the 180 pound allowance I would have to pay on top of my 35 quid line rental. I haven’t managed to go over yet as the allowance equals 1000 mins or 2000 texts, or a mixture of the two which is the great thing about the Flext tariffs. I usually cancel my contracts each time and get a new one through Dialaphone, I just find I tend to get a much better deal than just upgrading, plus I like to get a free gift like an X-BOX 360 as I am not really too fused about having the latest mobile phone.
Reviewed by I hate 02 from Liverpool, UK on Wednesday, November 12, 2008
Rating:
Don't buy from I have been with t-mobile for about 5 years now. I have just recently renewed a 12 month contract in order to get the new samsung tocco. Was really pleased with the tocco for the first 2 months until it started playing up. I phoned t-mobile and the t mobile sales person said they would send it off to be fixed and I could be without a phone for 4 weeks!! I couldn’t believe this, thought they would at least send me a budget mobile phone to use until mine gets fixed. I can’t wait for my t-mobile contract to expire, I will be looking around the other networks, perhaps orange and o2 to see what they are offering. T-Mobile really do not care if you are a loyal customer, they treat us all the same, as mugs!
